AUTHORIZATION FOR RETURN OR REPLACEMENT
To obtain authorization to return a defective item for credit or replacement, simply notify DLC within 14 days of purchase.
Send an email to dlc953@earthlink.net. With your name, item number and email address for further instructions. Customers have 30 days from when the product is received to receive a refund.
CONDITIONS
a. Merchandise must be in its original minimum inner pack quantity, as shipped by DLC. Broken quantity inner packs are not returnable.
b. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.
Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.
Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.
Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.
Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier
Shipping Charges.. UPS Shipping is as follows.
Up to 24.99 …………….$ 7.50
From $25.00 to $34.99 $ 8.45
From $35.00 to $44.99 $ 9.45
From $45.00 to $54.99 $ 10.45
From $55.00 to $74.99 $ 12.45
From $75.00 to $99.99 $ 13.95
$100.00 or over $ 16.95
